The response of patient organizations to the first phase of the COVID-19 pandemic : A qualitative study in Latvia

Spriņģe, LaumaStars, IneseKursīte, MirdzaPutniņa, RenāteĶīvīte-Urtāne, AndaVilleruša, AnitaVilka, L.Krumina, J.2024-04-222024-04-222024-03Spriņģe, L, Stars, I, Kursīte, M, Putniņa, R, Ķīvīte-Urtāne, A & Villeruša, A 2024, The response of patient organizations to the first phase of the COVID-19 pandemic : A qualitative study in Latvia. in L Vilka & J Krumina (eds), 9th International Multidisciplinary Research Conference SOCIETY. HEALTH. WELFARE. vol. 184, 02007, SHS Web of Conferences, EDP Sciences, 9th International Multidisciplinary Research Conference: "Society. Health. Welfare.", Riga, Latvia, 29/03/23. https://doi.org/10.1051/shsconf/202418402007conference2261-2424unpaywall: 10.1051/shsconf/202418402007https://dspace.rsu.lv/jspui/handle/123456789/15450Patient organizations have proven to be crucial stakeholders for patient needs in the health system. However, the global health crisis due to the emergence of COVID-19 has affected the routine of organizations. This qualitative study explores the experience of patient organizations in adapting their services to the situation during the first phase of the COVID-19 pandemic in Latvia in Spring-Autumn 2020. Fifteen chairpersons of patient organizations were recruited and interviewed using a semi-structured key informant interview. The interviews were recorded, transcribed, and thematically analyzed with manual thematic coding. Four main themes were identified: information needs on COVID-19; diversification of communication channels and their adjustment to the COVID-19 situation; continuity of routine management of patient organization; support mechanisms for patient organizations in the context of the COVID-19 pandemic. Patient organizations experienced a rapidly changing environment as a result of COVID-19 and have had to react immediately to ensure the provision of the service to the patient community they serve.11486507enginfo:eu-repo/semantics/openAccessPatient organizationsCOVID-19 pandemicQualitative study3.3 Health sciences3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus databaseThe response of patient organizations to the first phase of the COVID-19 pandemic : A qualitative study in Latvia/dk/atira/pure/researchoutput/researchoutputtypes/contributiontobookanthology/conference10.1051/shsconf/202418402007https://www.shs-conferences.org/articles/shsconf/abs/2024/04/contents/contents.htmlhttps://www.webofscience.com/wos/woscc/full-record/WOS:001196331000014