The Specificity of Emotional Labor of Social Workers Helping Children
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Date
2020-05-20
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Rēzeknes Tehnoloģiju akadēmija
Abstract
The article presents the results of the study of the emotional perception of clients conducted among Russian social workers who help children. The research is based on the concept of the role of emotional laborin professional activities. At the same time, we proceed from the understanding that the content and volume of emotional labordepends on the type of clients of social workers: its specificity when working with children will not be the same as when workingwith adults.The results of the research show that social workers who help children have difficultiesin regulating emotions when interacting with clients, and therefore in assessing children's actions and behavior. The results of the study showthat the effectiveness of emotional laborof social workers helping children depends on the level of knowledge of the age characteristics of children and the pedagogical mechanisms of communicating with them.We conclude that we should pay more attention to the role of emotional laborin everyday social work with children
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Keywords
emotional labor, emotional perception of the client, ial work with children, social worker, 5.3 Educational sciences, 3.3 Health sciences, 3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus database
Citation
Tarkhanova, I, Koryakovtseva, O, Zhedunova, L & Upeniece, I 2020, The Specificity of Emotional Labor of Social Workers Helping Children. in V Lubkina & L Danilāne (eds), Sabiedrība. Integrācija. Izglītība = Society. Integration. Education : starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. vol. 4: Speciālā pedagoģija, Society. Integration. Education=Sabiedrība. Integrācija. Izglītība, Rēzeknes Tehnoloģiju akadēmija, Rēzekne, pp. 355-365, International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020, Rēzekne, Latvia, 22/05/20. https://doi.org/10.17770/sie2020vol4.5025
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