Improving quality of psychiatric care in Latvia by measuring patient experiences

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dc.contributor.authorTaube, Maris
dc.contributor.authorBerzina-Novikova, Natalija
dc.contributor.institutionDepartment of Psychiatry and Narcology
dc.date.accessioned2021-04-14T08:20:01Z
dc.date.available2021-04-14T08:20:01Z
dc.date.issued2018-07
dc.descriptionPublisher Copyright: © 2018 The Author(s)
dc.description.abstractIn Latvia, as in many former Soviet Union countries, there used to be little priority given to systematic assessments of the quality of psychiatric care. Furthermore, using the experiences of patients as a measure of quality was unthinkable because psychiatric patients were seen as incapable of assessing quality of psychiatric services. Over the past few years, and facilitated by Latvia's progress along the route of Western democracy and participation in international organizations (EU, OECD), as well as funding support from the EU, several policy documents have been developed with the aim of improving healthcare quality. Simultaneously, several small-scale initiatives have emerged aiming at the promotion of quality of care, such as the quality award, and the quality comparison of psychiatric hospitals. Furthermore, the Psychiatric Inpatient Patient Experience Questionnaire for on-site measurement (PIPEQ-OS) has recently been adapted for use in Latvia. The first application of PIPEQ-OS in a psychiatric hospital in Riga reveals high patient responsiveness, interest and surprise about being asked to participate in the decision-making process regarding treatment and pharmaceutical choices. More widespread use of the PIPEQ-OS has considerable potential for (1) improving information about treatment shortcomings from the patients’ perspective and (2) improving the treatment process by opening doors of cooperation with patients and changing deep-rooted paradigms.en
dc.description.statusPeer reviewed
dc.format.extent4
dc.format.extent321629
dc.identifier.citationTaube, M & Berzina-Novikova, N 2018, 'Improving quality of psychiatric care in Latvia by measuring patient experiences', Health Policy, vol. 122, no. 7, pp. 765-768. https://doi.org/10.1016/j.healthpol.2018.03.011
dc.identifier.doi10.1016/j.healthpol.2018.03.011
dc.identifier.issn0168-8510
dc.identifier.urihttps://dspace.rsu.lv/jspui/handle/123456789/3797
dc.identifier.urlhttp://www.scopus.com/inward/record.url?scp=85044284764&partnerID=8YFLogxK
dc.language.isoeng
dc.relation.ispartofHealth Policy
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectAssessment
dc.subjectHospital care
dc.subjectLatvia
dc.subjectPsychiatry
dc.subjectQuality
dc.subject3.2 Clinical medicine
dc.subject1.1. Scientific article indexed in Web of Science and/or Scopus database
dc.subjectHealth Policy
dc.subjectSDG 3 - Good Health and Well-being
dc.titleImproving quality of psychiatric care in Latvia by measuring patient experiencesen
dc.type/dk/atira/pure/researchoutput/researchoutputtypes/contributiontojournal/article

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