Izdegšanas sindroms Latvijas farmācijas speciālistu vidū.
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Date
2023
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Rīgas Stradiņa universitāte
Rīga Stradiņš University
Rīga Stradiņš University
Abstract
Pētnieciskā darba nosaukums: Izdegšanas sindroms Latvijas farmācijas speciālistu vidū.
Pētnieciskais darbs sastāv no ievada, literatūras apskata, metodēm, praktiskās daļas, rezultātiem, rezultātu analīzēm, secinājumiem un pielikumiem.
Farmācijas nozarē strādājošie bieži saskaras ar augstu stresa risku savā darbā, kas var izraisīt izdegšanas sindromu. Izdegšanas sindroms farmācijas nozarē ir stāvoklis, kad darba ņēmējs piedzīvo emocionālu izsīkumu, depersonalizāciju un personīgo sasniegumu samazināšanos, īpaši strādājot ar cilvēkiem. Šis stāvoklis var negatīvi ietekmēt farmaceita darbību un pacientu aprūpes kvalitāti, tāpēc ir svarīgi pievērst tam uzmanību un meklēt risinājumus.
Pētījuma mērķis bija noskaidrot izdegšanas sindroma izplatību Latvijas farmācijas speciālistu vidū, salīdzināt izdegšanas izteiktību atkarībā no darba vietas, ka arī apkopot dažādos pētījumos gūtos datus. Literatūras apskatā tika analizēti šādi jautājumi:
Darba praktiskajā daļā tika veikta anketēšana, kuras mērķis bija noskaidrot: izdegšanas sindroma izplatību aptiekā strādājošo farmācijas speciālistu vidū. Anketēšanas ietvaros tika izmantota standartizēta anketa, kas tika sadalīta divās daļās. Anketas pirmajā daļā ir ietverti autores sagatavoti demogrāfiski jautājumi, savukārt otra daļa sastāv no Maslačas izdegšanas aptaujas (standartizēta izdegšanas novērtēšanas anketa). Pētījumā piedalījās 173 aptiekā strādājoši farmācijas speciālisti.
Tiek apkopoti un analizēti darba rezultāti. Ir noskaidrots, ka vairāk nekā pusei aptaujas dalībnieku ir augsti emocionālā izsīkuma un depersonalizācijas rādītāji, savukārt zemi personīgo sasnieguma redukcijas rādītāji, kas liecina par izdegšanas sindromu. Farmaceitiem ir izteikts emocionālais izsīkums un zems personīgo sasnieguma rādītāji, savukārt depersonalizācija farmaceitiem un farmaceita asistentiem ir līdzvērtīgi rādītāji. Vērtējot izdegšanas sindromu atkarībā no darba pieredzes farmācijas speciālistiem ar mazāka darba pieredzi ir lielāks risks uz izdegšanas sindromu, nekā speciālistiem ar 10 un vairāk gadu pieredzi.
Title of the research work: Burnout Syndrome among Pharmacy Specialists in Latvia. The research work consists of an introduction, literature review, methods, practical part, results, result analysis, conclusions, and appendices. Professionals working in the pharmaceutical industry often face a high-risk stress environment, which can lead to burnout syndrome. Burnout syndrome in the pharmacy industry is a state in which an employee experiences emotional exhaustion, depersonalization, and a decrease in personal accomplishment, especially when working with people. This condition can negatively affect the pharmacist's performance and the quality of patient care, making it important to address and find solutions. The aim of the study was to determine the prevalence of burnout syndrome among pharmacy specialists in Latvia, compare burnout severity depending on the workplace, as well as to collect data from various studies. The literature review analyzed the following issues: In the practical part of the study, a survey was conducted to determine the prevalence of burnout syndrome among pharmacy specialists working in pharmacies. A standardized questionnaire was used in the survey, which was divided into two parts. The first part of the questionnaire included the author's prepared demographic questions, while the second part consisted of the Maslach Burnout Inventory (a standardized burnout assessment questionnaire). A total of 173 pharmacy specialists working in pharmacies participated in the study. The results of the study are summarized and analyzed. It has been found that more than half of the survey participants have high emotional exhaustion and depersonalization scores, while low personal accomplishment scores indicate burnout syndrome. Pharmacists have pronounced emotional exhaustion and low personal accomplishment scores, while depersonalization scores are equivalent for pharmacists and pharmacy assistants. Evaluating burnout syndrome depending on work experience, pharmacy specialists with less work experience have a higher risk of burnout syndrome than those with 10 or more years of experience.
Title of the research work: Burnout Syndrome among Pharmacy Specialists in Latvia. The research work consists of an introduction, literature review, methods, practical part, results, result analysis, conclusions, and appendices. Professionals working in the pharmaceutical industry often face a high-risk stress environment, which can lead to burnout syndrome. Burnout syndrome in the pharmacy industry is a state in which an employee experiences emotional exhaustion, depersonalization, and a decrease in personal accomplishment, especially when working with people. This condition can negatively affect the pharmacist's performance and the quality of patient care, making it important to address and find solutions. The aim of the study was to determine the prevalence of burnout syndrome among pharmacy specialists in Latvia, compare burnout severity depending on the workplace, as well as to collect data from various studies. The literature review analyzed the following issues: In the practical part of the study, a survey was conducted to determine the prevalence of burnout syndrome among pharmacy specialists working in pharmacies. A standardized questionnaire was used in the survey, which was divided into two parts. The first part of the questionnaire included the author's prepared demographic questions, while the second part consisted of the Maslach Burnout Inventory (a standardized burnout assessment questionnaire). A total of 173 pharmacy specialists working in pharmacies participated in the study. The results of the study are summarized and analyzed. It has been found that more than half of the survey participants have high emotional exhaustion and depersonalization scores, while low personal accomplishment scores indicate burnout syndrome. Pharmacists have pronounced emotional exhaustion and low personal accomplishment scores, while depersonalization scores are equivalent for pharmacists and pharmacy assistants. Evaluating burnout syndrome depending on work experience, pharmacy specialists with less work experience have a higher risk of burnout syndrome than those with 10 or more years of experience.
Description
Farmācija
Pharmacy
Veselības aprūpe
Health Care
Pharmacy
Veselības aprūpe
Health Care
Keywords
Maslačas izdegšanas sindroms farmācijas speciālistiem, emocionālais izsīkums, depersonalizācija, personīgie sasniegumi, farmaceiti, farmaceita asistenti, farmācijas studenti., Maslach Burnout Syndrome in pharmacy specialists, emotional exhaustion, depersonalization, personal accomplishment, pharmacists, pharmacy assistants, pharmacy students.