PATIENTS` SATISFICATION AS THE QUALTY INDICATOR OF NURSING

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dc.contributor.authorBeta, Gunta
dc.contributor.authorRole, Dita
dc.contributor.authorBerloviene, Dina
dc.contributor.authorBalkena, Zane
dc.contributor.editorLubkina, Velta
dc.contributor.editorKaupužs, Aivars
dc.contributor.editorZnotiņa, Daina
dc.contributor.institutionRīga Stradiņš University
dc.coverage.spatialRēzekne
dc.date.accessioned2022-09-29T07:50:02Z
dc.date.available2022-09-29T07:50:02Z
dc.date.issued2020-05-20
dc.description.abstractPatients, during their stay at hospital, have the right to receive qualitative care and patients’ wellbeing depends on it. Patients’ wellbeing is based on satisfaction with care, which is influenced by, made by several conditions: communication of nurses, professionalism, education and timely provision thereof. Research aim: analyse the satisfaction of patients with the care provided by nurses. Research methods: Quantitative research method – original questionnaire “Newcastle Satisfaction with Nursing Scale” (NSNS).The results of the research: Patient who gives the assessment on nursing quality, with his sense of health condition of the specific period, general and individual requirements, personalized wishes and expectations can influence the satisfaction assessment, because he always is the source subjective variations. Even though the level of patients’ satisfaction is important and considerable indicator for nursing quality, by means of which it is possible to determine the efficiency of the provided care. This is a real means to identify the implemented fields of nursing aims, and improve the process if required, to ensure the quality. Nursing quality is based on patient-centred approach to achieve the common preferable health-care results. en
dc.description.statusPeer reviewed
dc.format.extent10
dc.format.extent160029
dc.identifier.citationBeta, G, Role, D, Berloviene, D & Balkena, Z 2020, PATIENTS` SATISFICATION AS THE QUALTY INDICATOR OF NURSING. in V Lubkina, A Kaupužs & D Znotiņa (eds), Sabiedrība. Integrācija. Izglītība = Society. Integration. Education : starptautiskās zinātniskās konferences materiāli = proceedings of the international scientific conference. vol. 6: Sabiedrības veselība un sports, Society. Integration. Education=Sabiedrība. Integrācija. Izglītība, Rēzeknes Tehnoloģiju akadēmija, Rēzekne, pp. 79-88, International Scientific Conference “Society. Integration. Education: Sabiedrība. Integrācija. Izglītība”, 2020, Rēzekne, Latvia, 22/05/20. https://doi.org/10.17770/sie2020vol6.4849
dc.identifier.citationconference
dc.identifier.doi10.17770/sie2020vol6.4849
dc.identifier.issn1691-5887
dc.identifier.otherunpaywall: 10.17770/sie2020vol6.4849
dc.identifier.otherMendeley: 25dc152d-b55a-3121-a589-b40eca9a34a7
dc.identifier.urihttps://dspace.rsu.lv/jspui/handle/123456789/9599
dc.identifier.urlhttps://www.mendeley.com/catalogue/25dc152d-b55a-3121-a589-b40eca9a34a7/
dc.identifier.urlhttps://www-webofscience-com.db.rsu.lv/wos/woscc/full-record/WOS:000835671400006
dc.language.isoeng
dc.publisherRēzeknes Tehnoloģiju akadēmija
dc.relation.ispartofSabiedrība. Integrācija. Izglītība = Society. Integration. Education
dc.relation.ispartofseriesSociety. Integration. Education=Sabiedrība. Integrācija. Izglītība
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectnursing
dc.subjectpatient’s satisfaction
dc.subjectnursing quality
dc.subject3.3 Health sciences
dc.subject3.1. Articles or chapters in proceedings/scientific books indexed in Web of Science and/or Scopus database
dc.titlePATIENTS` SATISFICATION AS THE QUALTY INDICATOR OF NURSINGen
dc.type/dk/atira/pure/researchoutput/researchoutputtypes/contributiontobookanthology/conference

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