Browsing by Author "Balkena, Zane"

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    PATIENTS` SATISFICATION AS THE QUALTY INDICATOR OF NURSING
    (Rēzeknes Tehnoloģiju akadēmija, 2020-05-20) Beta, Gunta; Role, Dita; Berloviene, Dina; Balkena, Zane; Lubkina, Velta; Kaupužs, Aivars; Znotiņa, Daina; Rīga Stradiņš University
    Patients, during their stay at hospital, have the right to receive qualitative care and patients’ wellbeing depends on it. Patients’ wellbeing is based on satisfaction with care, which is influenced by, made by several conditions: communication of nurses, professionalism, education and timely provision thereof. Research aim: analyse the satisfaction of patients with the care provided by nurses. Research methods: Quantitative research method – original questionnaire “Newcastle Satisfaction with Nursing Scale” (NSNS).The results of the research: Patient who gives the assessment on nursing quality, with his sense of health condition of the specific period, general and individual requirements, personalized wishes and expectations can influence the satisfaction assessment, because he always is the source subjective variations. Even though the level of patients’ satisfaction is important and considerable indicator for nursing quality, by means of which it is possible to determine the efficiency of the provided care. This is a real means to identify the implemented fields of nursing aims, and improve the process if required, to ensure the quality. Nursing quality is based on patient-centred approach to achieve the common preferable health-care results. 
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    Professional self-concept of nurses and willingness to remain in the profession
    (Rēzeknes Tehnoloģiju akadēmija, 2023) Bēta, Gunta; Balkena, Zane; Rīga Stradiņš University
    he professional self-concept of nurses, who make up the majority of medical practitioners and who participate in the implementation of public health policy, plays an important role in job satisfaction, productivity, which leads to patient satisfaction and development of the profession. Whereas, nurse job satisfaction affects nurse's future plans related to willingness to remain in the profession. Nursing self-concept is shaped and influenced by many different factors, one of them global self-esteem.The aimof the study is to investigate the relationship between the factors forming the professional self-concept, self-esteem and willingness to remain in profession of practicing nurses.The results revealed that there are statistically significant linksbetween some groups of socio-demographic data: age and self-esteem, level of education and self-esteem, as well as the desire to remain in the profession. Statistically significant differences have been identified between respondents' answers according toage group, education level, length of service and certificate in relation to different sub-scales of self-concept.